PLAN YOUR RETREAT

Koh Samui Executive & Leadership

EXECUTIVE OPERATIONS COORDINATOR

Join our team at an important stage in the evolution towards Fivelements Samui, the brand’s forthcoming flagship integrative wellbeing destination. The Executive Operations Coordinator will play a central role in keeping daily resort operations organised, connected and responsive, supporting key operational meetings, guest correspondence and administrative processes across the property.

Working closely with department heads and teams across Wellness, Events, F&B, Engineering and other operational functions, the role will help maintain clear communication, accurate follow-up and well-structured workflows as the resort continues its current operations while preparing for its next chapter. It is a hands-on coordination role suited to someone who is highly organised, attentive to detail and comfortable working across multiple departments in a dynamic hospitality environment.

Key Responsibilities:

  • Operational Coordination: Schedule meetings, prepare agendas and record precise minutes for key operational meetings, actively tracking follow-up action items with department heads.
  • Guest Correspondence & Review Management: Draft warm, on-brand responses to guest inquiries and manage review platform responses across operational teams.
  • Cross-Departmental Support: Provide structured administrative coverage for Engineering, Wellness, Events and F&B operational workflows.
  • Document Administration: Maintain structured filing, document version control, departmental logs, and standardised operational templates.

What We Are Looking For:

  • Experience: Minimum 2 years of administrative experience, preferably in hospitality, wellness or resort operations.
  • Skills: Proficient in Microsoft Office/Google Workspace, document management systems, and precise minute-taking.
  • Mindset: Outstanding follow-through, close attention to detail, discretion and a collaborative, solution-oriented approach.
  • Languages: Flawless written and spoken English.

APPLY FOR THIS POSITION

We are always looking for passionate individuals who share our values of care, purpose and continuous growth.