PLAN YOUR RETREAT

Koh Samui Wellness

SPA AND WELLNESS ATTENDANT SUPERVISOR

Join our team as we prepare for the evolution of the property into Fivelements Samui, the brand’s forthcoming flagship integrative wellbeing destination. The Spa and Wellness Attendant Supervisor will oversee the daily preparation, presentation and operation of our spa and wellness facilities, ensuring a welcoming, comfortable and well-maintained environment for every guest. Through hands-on supervision and attentive service, the role will guide the attendant team in maintaining consistent hospitality standards across indoor and outdoor hydrothermal areas and associated wellness facilities.

Working closely with spa reception, therapists and the wider wellness team, the Spa and Wellness Attendant Supervisor will coordinate daily tasks, support guests in using the facilities and ensure that amenities, linen and equipment are readily available. The position combines practical operational responsibilities with team leadership, contributing to a seamless guest experience and the high standards of care that will define Fivelements Samui.

Key Responsibilities:

  • Team Supervision: Lead, support and work alongside spa and wellness attendants, coordinating daily tasks and guiding the team to maintain consistent service standards.
  • Facility Operations: Oversee the daily readiness, cleanliness and presentation of spa and wellness facilities, including indoor and outdoor hydrothermal areas.
  • Guest Assistance: Welcome guests, provide guidance on facility use and respond to requests with warmth, professionalism and attention to individual needs.
  • Linen & Amenities Management: Ensure towels, linen, guest amenities and essential supplies are properly prepared, replenished and available throughout the day.
  • Hygiene & Safety Standards: Monitor cleanliness, hygiene and safe facility conditions, ensuring established operational procedures are followed.
  • Operational Coordination: Work closely with spa reception, therapists and other wellness team members to maintain efficient daily operations and a smooth guest experience.

What We Are Looking For:

  • Professional Experience: Previous experience in spa or wellness operations, including at least two years in a supervisory role.
  • Hospitality Background: Experience within a luxury resort, destination spa or wellness retreat is an advantage.
  • Leadership: Strong supervisory and communication skills, with the ability to guide, motivate and support a team.
  • Operational Knowledge: Good understanding of spa hygiene, safety procedures, facility upkeep and maintenance standards.
  • Attention to Detail: A proactive approach to cleanliness, presentation and guest comfort.
  • Physical Fitness: Physically fit and comfortable undertaking hands-on operational duties across spa and wellness facilities.
  • Guest Relations: A warm, professional and service-minded approach to assisting guests and working with colleagues.
  • Language: Good command of spoken and written English.

APPLY FOR THIS POSITION

We are always looking for passionate individuals who share our values of care, purpose and continuous growth.

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