Last updated: 15 September 2026
Welcome to the Fivelements Ubud website (the “Site”), operated by Fivelements Ubud, Puri Ahimsa (PT Fivelements Ltd.) (“we”, “us”, “our”). By accessing or using this Site, you agree to be bound by these Terms of Use (“Terms”). If you do not agree with these Terms, please do not use the Site.
These Terms govern your use of the Site only. Bookings, reservations, wellness programmes and stays at Fivelements Ubud are subject to separate booking terms and conditions provided at the time of reservation.
ACCEPTANCE OF TERMS
By accessing, browsing, or using this Site, you confirm that you accept these Terms and agree to comply with them. We may revise these Terms at any time by updating this page. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms.
ELIGIBILITY
This Site is intended for users who are at least 18 years of age, or who are accessing the Site under the supervision of a parent or legal guardian. By using the Site, you represent that you meet this requirement.
USE OF THE SITE
You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Site by, any third party. Prohibited uses include, but are not limited to:
- Attempting to gain unauthorised access to the Site, servers or any connected systems
- Introducing viruses, malware, or other harmful or technologically damaging material
- Using any automated system (bots, scrapers, spiders) to access the Site without our prior written consent
- Copying, reproducing, or distributing Site content without authorisation
- Impersonating any person or entity, or misrepresenting your affiliation with any person or entity
- Engaging in any conduct that could damage, disable, or impair the Site or interfere with other users’ access
We reserve the right to restrict or terminate your access to the Site at our discretion, without notice, if we believe you have violated these Terms.
INTELLECTUAL PROPERTY
All content on this Site, including text, graphics, logos, images, photographs, videos and software, is the property of Fivelements Ubud or its licensors and is protected by applicable intellectual property and copyright laws.
You may view, download and print content from the Site for your own personal, non-commercial use only. You may not reproduce, modify, distribute, republish or create derivative works from any content on this Site without our prior written consent.
The Fivelements Ubud name, logo and all related marks are trademarks of Fivelements. Nothing on this Site should be construed as granting any license or right to use any trademark without our written permission.
THIRD-PARTY LINKS
This Site may contain links to third-party websites, including our booking platform, partner properties and social media channels. These links are provided for your convenience only. We do not control and are not responsible for the content, privacy practices or terms of use of any third-party websites. Accessing linked sites is at your own risk.
DISCLAIMER OF WARRANTIES
The Site and its content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied. While we aim to keep information on the Site accurate and up to date, we do not warrant that:
- The Site will be available uninterrupted, timely, secure or error-free
- The content on the Site is complete, accurate, reliable or current
- Any defects will be corrected
Information regarding destinations, offers, rates and availability is subject to change without notice and should be confirmed at the time of booking.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Fivelements Ubud, its operating company, affiliates, directors, employees and agents shall not be liable for any direct, indirect, incidental, consequential or special damages arising out of or in connection with your use of, or inability to use, the Site, including but not limited to loss of data, loss of profits, or business interruption, even if advised of the possibility of such damages.
Nothing in these Terms shall exclude or limit liability that cannot be excluded or limited under applicable Indonesian law.
INDEMNIFICATION
You agree to indemnify and hold harmless Fivelements Ubud, its operating company, affiliates, officers, employees and agents from any claims, liabilities, damages, losses and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Site or your violation of these Terms.
PRIVACY AND COOKIES
Your use of the Site is also governed by our Privacy Policy and Cookies Policy, which explain how we collect, use, and protect your personal information.
CHANGES TO THESE TERMS
We may update or modify these Terms at any time without prior notice. The “Last updated” date at the top of this page will reflect the most recent revision. We encourage you to review these Terms periodically. Continued use of the Site after changes are posted constitutes your acceptance of those changes.
GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or your use of the Site shall be subject to the jurisdiction of the competent courts of Indonesia.
SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
CONTACT US
If you have questions about these Terms of Use or the handling of your personal information, please contact:
Fivelements Ubud
Banjar Batur Rening, Mambal, Abiansemal
Badung, Bali 80352, Indonesia
Email: ubud@fivelements.com
Telephone: +62 (0)361 469 206